ROAR Hair & Beauty founder Brian Leo McCallum shares practical tips.
Published:Creating an inclusive salon environment means considering how different clients may experience the salon and making adjustments where necessary. Glasgow-based ROAR Hair & Beauty has incorporated a number of options designed to help clients feel more comfortable and reduce anxiety around their appointments.
Salon services may need to be adapted for clients with physical disabilities. At ROAR, services can be altered for wheelchair users so that they can still receive a relaxing salon experience and be treated equally.
For clients who may need a more private or comfortable environment, ROAR offers pre-bookable private appointments. These can provide a quieter setting, with a specialist team member assigned to ensure the client’s individual needs and requirements are accommodated.
Not all disabilities or additional needs are immediately visible, but they can still affect how someone experiences a salon environment.
ROAR offers a low-sensory appointment option, with dimmed lighting and a quieter environment for clients who may struggle with overstimulation and benefit from a calmer setting.
Another option available at ROAR is a ‘silent appointment’, where the client and stylist do not have a conversation during the service. According to McCallum, this can benefit clients experiencing anxiety by providing a more comfortable environment.
McCallum believes inclusivity should be an essential consideration for every salon, with salon owners continually looking at how their spaces and services can be made more accessible to different clients.
For more info on available services, visit Roar Hair and Beauty.
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